ZyndraAI Status - Incident history https://zyndraai.instatus.com ZyndraAI Fri, 31 Jul 2026 04:00:00 +0000 Scheduled Maintenance Type: Maintenance Duration: 4 hours and 3 minutes Affected Components: Custom Answer, Receive reply, Chat History, Replies, Create tickets, KPI data, Field change, Integrations, Login, Signup, Test requests, Ticketing, New chat, Create bots, Block(Dialog) Execution, Website, AI Retraining, AI Responses, App, Webhooks, Automation runs, Knowledge Base, Rewrite Answer, Deploy requests, Send replies, Webhooks, Saving requests, New chat, Customer Portal, PDF Mark down Crawling, Domain Retraining, SSO Login, Adding action blocks, Fetch chats, Fetch tickets, Mobile app, Weekly report, Message exchange, Generate Answer, Domain Crawling, AI Training Jul 20, 09:46:45 GMT+0 - Identified - We will be performing scheduled maintenance. All services will be unavailable during this window. We appreciate your patience and will update this page once maintenance is complete. Jul 31, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 31, 08:02:41 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 4 hours and 3 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>09:46:45</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance. All services will be unavailable during this window. We appreciate your patience and will update this page once maintenance is complete..</p> <p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>08:02:41</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 31 Jul 2026 04:00:00 +0000 https://zyndraai.instatus.com/maintenance/cmrt1iq2k08350kmpprqpclja https://zyndraai.instatus.com/maintenance/cmrt1iq2k08350kmpprqpclja Create bots outage Type: Incident Duration: 7 minutes Affected Components: Create bots Jul 6, 20:07:31 GMT+0 - Investigating - Create bots cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 6, 20:14:16 GMT+0 - Resolved - Create bots is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>20:07:31</var> GMT+0</small><br><strong>Investigating</strong> - Create bots cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>20:14:16</var> GMT+0</small><br><strong>Resolved</strong> - Create bots is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 6 Jul 2026 20:07:31 +0000 https://zyndraai.instatus.com/incident/cmr9nj3np0nnf1bqgmormwne8 https://zyndraai.instatus.com/incident/cmr9nj3np0nnf1bqgmormwne8 Create bots outage Type: Incident Duration: 2 minutes Affected Components: Create bots Jun 15, 00:04:57 GMT+0 - Investigating - Create bots cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 15, 00:06:45 GMT+0 - Resolved - Create bots is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>00:04:57</var> GMT+0</small><br><strong>Investigating</strong> - Create bots cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>00:06:45</var> GMT+0</small><br><strong>Resolved</strong> - Create bots is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 15 Jun 2026 00:04:57 +0000 https://zyndraai.instatus.com/incident/cmqegbpml0b962insglpytkm7 https://zyndraai.instatus.com/incident/cmqegbpml0b962insglpytkm7 Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 2 minutes Affected Components: Custom Answer, PDF Mark down Crawling, AI Retraining, AI Responses, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 10, 14:16:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 14:19:14 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>14:16:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>14:19:14</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 10 May 2026 14:16:48 +0000 https://zyndraai.instatus.com/incident/cmozuwjb301bb13xhqdfrf6ih https://zyndraai.instatus.com/incident/cmozuwjb301bb13xhqdfrf6ih Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 36 minutes Affected Components: Custom Answer, PDF Mark down Crawling, AI Retraining, AI Responses, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 10, 13:28:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 14:04:49 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 36 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>13:28:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>14:04:49</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 10 May 2026 13:28:48 +0000 https://zyndraai.instatus.com/incident/cmozt6t1z01owqnse56obcaj1 https://zyndraai.instatus.com/incident/cmozt6t1z01owqnse56obcaj1 Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 20 minutes Affected Components: Custom Answer, PDF Mark down Crawling, AI Retraining, AI Responses, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 10, 12:56:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 13:16:49 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 20 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>12:56:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>13:16:49</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 10 May 2026 12:56:48 +0000 https://zyndraai.instatus.com/incident/cmozs1nne0k1tbu4vy6tpqehe https://zyndraai.instatus.com/incident/cmozs1nne0k1tbu4vy6tpqehe Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 25 minutes Affected Components: Custom Answer, PDF Mark down Crawling, AI Retraining, AI Responses, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 10, 12:20:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 12:45:39 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 25 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>12:20:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>12:45:39</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 10 May 2026 12:20:48 +0000 https://zyndraai.instatus.com/incident/cmozqrcxp00i913xh1ckd1wro https://zyndraai.instatus.com/incident/cmozqrcxp00i913xh1ckd1wro Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 2 minutes Affected Components: Custom Answer, PDF Mark down Crawling, AI Retraining, AI Responses, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 10, 12:07:13 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 12:08:49 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>12:07:13</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>12:08:49</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 10 May 2026 12:07:13 +0000 https://zyndraai.instatus.com/incident/cmozq9vw301n2nz9k41fzi0iz https://zyndraai.instatus.com/incident/cmozq9vw301n2nz9k41fzi0iz Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 1 hour and 6 minutes Affected Components: Custom Answer, PDF Mark down Crawling, AI Retraining, AI Responses, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 10, 10:27:13 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 11:32:49 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 hour and 6 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>10:27:13</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>11:32:49</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 10 May 2026 10:27:13 +0000 https://zyndraai.instatus.com/incident/cmozmpa6d0j4ibxcpt6j3y0na https://zyndraai.instatus.com/incident/cmozmpa6d0j4ibxcpt6j3y0na Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 2 minutes Affected Components: Custom Answer, PDF Mark down Crawling, AI Retraining, AI Responses, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 10, 10:12:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 10:15:13 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>10:12:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>10:15:13</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 10 May 2026 10:12:48 +0000 https://zyndraai.instatus.com/incident/cmozm6qyj00d36pgbmhre4s6o https://zyndraai.instatus.com/incident/cmozm6qyj00d36pgbmhre4s6o Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 3 hours and 36 minutes Affected Components: Custom Answer, PDF Mark down Crawling, AI Retraining, AI Responses, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 10, 06:24:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 10:00:49 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 hours and 36 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>06:24:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>10:00:49</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 10 May 2026 06:24:48 +0000 https://zyndraai.instatus.com/incident/cmoze1jeq018m3i7za55be799 https://zyndraai.instatus.com/incident/cmoze1jeq018m3i7za55be799 Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 7 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 10, 06:05:38 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 06:12:49 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>06:05:38</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>06:12:49</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 10 May 2026 06:05:38 +0000 https://zyndraai.instatus.com/incident/cmozdcvle0dc191hc87k7njt7 https://zyndraai.instatus.com/incident/cmozdcvle0dc191hc87k7njt7 Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 4 hours and 41 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 10, 05:53:39 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. May 10, 01:12:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 4 hours and 41 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>05:53:39</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>01:12:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Sun, 10 May 2026 01:12:48 +0000 https://zyndraai.instatus.com/incident/cmoz2waz40b5khmu3zwbansod https://zyndraai.instatus.com/incident/cmoz2waz40b5khmu3zwbansod Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 2 hours and 20 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 22:40:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 01:00:49 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 hours and 20 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>22:40:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>01:00:49</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 22:40:48 +0000 https://zyndraai.instatus.com/incident/cmoyxgu1e08kxoe8t7pfv2v1d https://zyndraai.instatus.com/incident/cmoyxgu1e08kxoe8t7pfv2v1d Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 1 hour and 26 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 21:03:13 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 22:29:39 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 hour and 26 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>21:03:13</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>22:29:39</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 21:03:13 +0000 https://zyndraai.instatus.com/incident/cmoytzc0t02hmknnrd5nt62or https://zyndraai.instatus.com/incident/cmoytzc0t02hmknnrd5nt62or Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 46 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 20:04:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 20:50:25 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 46 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>20:04:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>20:50:25</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 20:04:48 +0000 https://zyndraai.instatus.com/incident/cmoyrw7t707ccoe8ttedgwjpe https://zyndraai.instatus.com/incident/cmoyrw7t707ccoe8ttedgwjpe Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 7 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 19:45:38 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 19:52:50 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>19:45:38</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>19:52:50</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 19:45:38 +0000 https://zyndraai.instatus.com/incident/cmoyr7k840bwfwh2wdfskxtdo https://zyndraai.instatus.com/incident/cmoyr7k840bwfwh2wdfskxtdo Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 58 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 18:35:13 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 19:33:39 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 58 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>18:35:13</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>19:33:39</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 18:35:13 +0000 https://zyndraai.instatus.com/incident/cmoyop08q06b111viqx1t5pi3 https://zyndraai.instatus.com/incident/cmoyop08q06b111viqx1t5pi3 Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 6 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 18:15:18 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 18:21:38 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>18:15:18</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>18:21:38</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 18:15:18 +0000 https://zyndraai.instatus.com/incident/cmoynze5w001i112nm5775eob https://zyndraai.instatus.com/incident/cmoynze5w001i112nm5775eob Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 18 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 17:44:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 18:03:14 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 18 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>17:44:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>18:03:14</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 17:44:48 +0000 https://zyndraai.instatus.com/incident/cmoymw69b06c9oe8tpoilgab2 https://zyndraai.instatus.com/incident/cmoymw69b06c9oe8tpoilgab2 Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 1 hour and 5 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 16:28:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 17:33:39 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 hour and 5 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>16:28:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>17:33:39</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 16:28:48 +0000 https://zyndraai.instatus.com/incident/cmoyk6fp908uhwz5qm1hbkyar https://zyndraai.instatus.com/incident/cmoyk6fp908uhwz5qm1hbkyar Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 4 hours and 36 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 16:16:49 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. May 9, 11:40:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 4 hours and 36 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>16:16:49</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>11:40:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 11:40:48 +0000 https://zyndraai.instatus.com/incident/cmoy9w2fl002114oixwgdbs2q https://zyndraai.instatus.com/incident/cmoy9w2fl002114oixwgdbs2q Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 1 minute Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 10:45:38 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 10:46:25 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>10:45:38</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>10:46:25</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 10:45:38 +0000 https://zyndraai.instatus.com/incident/cmoy7x4di067lfvgews7wz6zt https://zyndraai.instatus.com/incident/cmoy7x4di067lfvgews7wz6zt Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 6 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 10:19:13 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 10:25:39 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>10:19:13</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>10:25:39</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 10:19:13 +0000 https://zyndraai.instatus.com/incident/cmoy6z5e6010hlm3qp64rtucy https://zyndraai.instatus.com/incident/cmoy6z5e6010hlm3qp64rtucy Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 2 minutes Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 03:24:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 03:26:25 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>03:24:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>03:26:25</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 03:24:48 +0000 https://zyndraai.instatus.com/incident/cmoxs67es0034hmu380bwgcrc https://zyndraai.instatus.com/incident/cmoxs67es0034hmu380bwgcrc Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 1 minute Affected Components: Custom Answer, AI Retraining, AI Responses, PDF Mark down Crawling, Knowledge Base, Rewrite Answer, Domain Retraining, Generate Answer, Domain Crawling, AI Training May 9, 02:20:48 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 02:21:39 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>02:20:48</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>02:21:39</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, AI Responses, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 9 May 2026 02:20:48 +0000 https://zyndraai.instatus.com/incident/cmoxpvwir01a513bs58hmbgk1 https://zyndraai.instatus.com/incident/cmoxpvwir01a513bs58hmbgk1 Scheduled Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Customer Portal, Custom Answer, AI Training, Deploy requests, Rewrite Answer, New chat, Mobile app, Domain Crawling, Login, Adding action blocks, Webhooks, AI Retraining, Replies, Fetch chats, Knowledge Base, Saving requests, Generate Answer, Chat History, Weekly report, PDF Mark down Crawling, Website, SSO Login, Field change, Create bots, AI Responses, Receive reply, Fetch tickets, Create tickets, App, Webhooks, Domain Retraining, Signup, Integrations, Test requests, Block(Dialog) Execution, Automation runs, KPI data, Ticketing, New chat, Message exchange, Send replies Jun 25, 03:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jun 25, 03:30:00 GMT+0 - Completed - Maintenance has completed successfully Jun 25, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>03:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 25 Jun 2025 03:00:00 +0000 https://zyndraai.instatus.com/maintenance/cmcaf1m1i000m4z4xcp349d4z https://zyndraai.instatus.com/maintenance/cmcaf1m1i000m4z4xcp349d4z