ZyndraAI Status - Incident history https://zyndraai.instatus.com ZyndraAI Wed, 28 Jan 2026 19:42:46 +0000 Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 3 minutes Affected Components: Saving requests, Webhooks, Webhooks, New chat, Block(Dialog) Execution, Message exchange Jan 28, 19:42:46 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 28, 19:46:10 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components: , , , , ,

<p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>19:42:46</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>19:46:10</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 28 Jan 2026 19:42:46 +0000 https://zyndraai.instatus.com/incident/cmkyfmtwv0250jcrmg8yhlmm5 https://zyndraai.instatus.com/incident/cmkyfmtwv0250jcrmg8yhlmm5 Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets outage Type: Incident Duration: 1 minute Affected Components: New chat, Fetch chats, Replies, Test requests, Create tickets, Create bots, Fetch tickets, Knowledge Base, Rewrite Answer, Deploy requests, Send replies, KPI data, Receive reply, Custom Answer, Adding action blocks, Signup, Login, Ticketing, Integrations, Chat History, Field change, Saving requests, Generate Answer, Domain Crawling, AI Training Jan 27, 09:32:46 GMT+0 - Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 27, 09:33:41 GMT+0 - Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>09:32:46</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>09:33:41</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 27 Jan 2026 09:32:46 +0000 https://zyndraai.instatus.com/incident/cmkweeih401qn9d1goatjj4og https://zyndraai.instatus.com/incident/cmkweeih401qn9d1goatjj4og Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 9 minutes Affected Components: Webhooks, Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange Jan 22, 16:44:52 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 22, 16:54:10 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 9 minutes

Affected Components: , , , , ,

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:44:52</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:54:10</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 22 Jan 2026 16:44:52 +0000 https://zyndraai.instatus.com/incident/cmkpomxs10hsr10w1aem8cnar https://zyndraai.instatus.com/incident/cmkpomxs10hsr10w1aem8cnar Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 1 minute Affected Components: Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange Jan 22, 16:39:45 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 22, 16:40:38 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: , , , , ,

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:39:45</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:40:38</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 22 Jan 2026 16:39:45 +0000 https://zyndraai.instatus.com/incident/cmkpogdce045d8e6jjg1mh6fv https://zyndraai.instatus.com/incident/cmkpogdce045d8e6jjg1mh6fv Saving requests, Test requests, Deploy requests outage Type: Incident Duration: 20 minutes Affected Components: Test requests, Deploy requests, Saving requests Jan 22, 16:34:31 GMT+0 - Investigating - Saving requests, Test requests, Deploy requests cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 22, 16:54:19 GMT+0 - Resolved - Saving requests, Test requests, Deploy requests is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 20 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:34:31</var> GMT+0</small><br><strong>Investigating</strong> - Saving requests, Test requests, Deploy requests cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:54:19</var> GMT+0</small><br><strong>Resolved</strong> - Saving requests, Test requests, Deploy requests is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 22 Jan 2026 16:34:31 +0000 https://zyndraai.instatus.com/incident/cmkpo9ml4098zrmzlhjlvy573 https://zyndraai.instatus.com/incident/cmkpo9ml4098zrmzlhjlvy573 Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 3 minutes Affected Components: Webhooks, Block(Dialog) Execution, New chat, Webhooks, Saving requests, Message exchange Jan 22, 16:31:15 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 22, 16:34:40 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components: , , , , ,

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:31:15</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:34:40</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 22 Jan 2026 16:31:15 +0000 https://zyndraai.instatus.com/incident/cmkpo5ftx041j8e6j9iuyd8fv https://zyndraai.instatus.com/incident/cmkpo5ftx041j8e6j9iuyd8fv Saving requests, Test requests, Deploy requests outage Type: Incident Duration: 2 minutes Affected Components: Test requests, Deploy requests, Saving requests Jan 22, 16:21:54 GMT+0 - Investigating - Saving requests, Test requests, Deploy requests cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 22, 16:23:44 GMT+0 - Resolved - Saving requests, Test requests, Deploy requests is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:21:54</var> GMT+0</small><br><strong>Investigating</strong> - Saving requests, Test requests, Deploy requests cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:23:44</var> GMT+0</small><br><strong>Resolved</strong> - Saving requests, Test requests, Deploy requests is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 22 Jan 2026 16:21:54 +0000 https://zyndraai.instatus.com/incident/cmkpntey40004hzqt1b5lhvbi https://zyndraai.instatus.com/incident/cmkpntey40004hzqt1b5lhvbi Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 2 minutes Affected Components: Message exchange, Webhooks, Block(Dialog) Execution, New chat, Webhooks, Saving requests Jan 22, 16:21:04 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 22, 16:22:49 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , ,

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:21:04</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>16:22:49</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 22 Jan 2026 16:21:04 +0000 https://zyndraai.instatus.com/incident/cmkpnsc27041l14ojbpyxn53v https://zyndraai.instatus.com/incident/cmkpnsc27041l14ojbpyxn53v Create bots outage Type: Incident Duration: 18 minutes Affected Components: Create bots Jan 16, 13:10:38 GMT+0 - Investigating - Create bots cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 16, 13:28:18 GMT+0 - Resolved - Create bots is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 18 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>13:10:38</var> GMT+0</small><br><strong>Investigating</strong> - Create bots cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>13:28:18</var> GMT+0</small><br><strong>Resolved</strong> - Create bots is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 16 Jan 2026 13:10:38 +0000 https://zyndraai.instatus.com/incident/cmkgwcboc000b7t4ozy7sltap https://zyndraai.instatus.com/incident/cmkgwcboc000b7t4ozy7sltap Saving requests, Test requests, Deploy requests outage Type: Incident Duration: 14 minutes Affected Components: Test requests, Deploy requests, Saving requests Jan 16, 07:46:13 GMT+0 - Investigating - Saving requests, Test requests, Deploy requests cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 16, 08:00:38 GMT+0 - Resolved - Saving requests, Test requests, Deploy requests is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 14 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>07:46:13</var> GMT+0</small><br><strong>Investigating</strong> - Saving requests, Test requests, Deploy requests cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>08:00:38</var> GMT+0</small><br><strong>Resolved</strong> - Saving requests, Test requests, Deploy requests is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 16 Jan 2026 07:46:13 +0000 https://zyndraai.instatus.com/incident/cmkgkr4bi005bdhe6q7vnjb7u https://zyndraai.instatus.com/incident/cmkgkr4bi005bdhe6q7vnjb7u Receive reply outage Type: Incident Duration: 1 minute Affected Components: Receive reply Jan 15, 09:40:30 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 15, 09:41:28 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jan <var data-var='date'> 15</var>, <var data-var='time'>09:40:30</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 15</var>, <var data-var='time'>09:41:28</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 15 Jan 2026 09:40:30 +0000 https://zyndraai.instatus.com/incident/cmkf9e8pc03ud1435l8zh8bs4 https://zyndraai.instatus.com/incident/cmkf9e8pc03ud1435l8zh8bs4 Receive reply outage Type: Incident Duration: 17 minutes Affected Components: Receive reply Jan 13, 16:40:57 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 13, 16:58:04 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 17 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>16:40:57</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>16:58:04</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 13 Jan 2026 16:40:57 +0000 https://zyndraai.instatus.com/incident/cmkctj8tj04m0p2cgyonopyvj https://zyndraai.instatus.com/incident/cmkctj8tj04m0p2cgyonopyvj Fetch chats, Chat History outage Type: Incident Duration: 25 minutes Affected Components: Fetch chats, Chat History Jan 13, 17:01:34 GMT+0 - Resolved - Fetch chats, Chat History is now operational! This update was created by an automated monitoring service. Jan 13, 16:36:50 GMT+0 - Investigating - Fetch chats, Chat History cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 25 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>17:01:34</var> GMT+0</small><br><strong>Resolved</strong> - Fetch chats, Chat History is now operational! This update was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>16:36:50</var> GMT+0</small><br><strong>Investigating</strong> - Fetch chats, Chat History cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Tue, 13 Jan 2026 16:36:50 +0000 https://zyndraai.instatus.com/incident/cmkctdxue0055wj5mu7b0iq3g https://zyndraai.instatus.com/incident/cmkctdxue0055wj5mu7b0iq3g KPI data, Weekly report outage Type: Incident Duration: 25 minutes Affected Components: KPI data, Weekly report Jan 13, 17:00:50 GMT+0 - Resolved - KPI data, Weekly report is now operational! This update was created by an automated monitoring service. Jan 13, 16:35:50 GMT+0 - Investigating - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 25 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>17:00:50</var> GMT+0</small><br><strong>Resolved</strong> - KPI data, Weekly report is now operational! This update was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>16:35:50</var> GMT+0</small><br><strong>Investigating</strong> - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Tue, 13 Jan 2026 16:35:50 +0000 https://zyndraai.instatus.com/incident/cmkctcnk90aj5bzr29rb4ebrl https://zyndraai.instatus.com/incident/cmkctcnk90aj5bzr29rb4ebrl Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets outage Type: Incident Duration: 27 minutes Affected Components: New chat, Fetch chats, Replies, Test requests, Create tickets, Create bots, Field change, Fetch tickets, Knowledge Base, Rewrite Answer, Deploy requests, Integrations, Send replies, KPI data, Receive reply, Custom Answer, Adding action blocks, Signup, Login, Saving requests, Ticketing, Chat History, Generate Answer, Domain Crawling, AI Training Jan 13, 17:01:17 GMT+0 - Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service. Jan 13, 16:34:38 GMT+0 - Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 27 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>17:01:17</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>16:34:38</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Tue, 13 Jan 2026 16:34:38 +0000 https://zyndraai.instatus.com/incident/cmkctb492002rwj5mgly4s9v4 https://zyndraai.instatus.com/incident/cmkctb492002rwj5mgly4s9v4 Receive reply outage Type: Incident Duration: 1 minute Affected Components: Receive reply Nov 25, 10:27:19 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 25, 10:28:16 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:27:19</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:28:16</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 25 Nov 2025 10:27:19 +0000 https://zyndraai.instatus.com/incident/cmieflzsh00l02m7bi7g26k3q https://zyndraai.instatus.com/incident/cmieflzsh00l02m7bi7g26k3q Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets outage Type: Incident Duration: 7 minutes Affected Components: New chat, Fetch chats, Replies, Test requests, Create tickets, Create bots, Field change, Fetch tickets, Knowledge Base, Rewrite Answer, Deploy requests, Integrations, Send replies, KPI data, Signup, Login, Receive reply, Custom Answer, Adding action blocks, Saving requests, Ticketing, Chat History, Generate Answer, Domain Crawling, AI Training Nov 25, 10:21:35 GMT+0 - Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 25, 10:28:56 GMT+0 - Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:21:35</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:28:56</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 25 Nov 2025 10:21:35 +0000 https://zyndraai.instatus.com/incident/cmiefen0u003yngs63l8s50mz https://zyndraai.instatus.com/incident/cmiefen0u003yngs63l8s50mz Integrations outage Type: Incident Duration: 7 minutes Affected Components: Integrations Nov 25, 10:21:20 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 25, 10:27:54 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:21:20</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:27:54</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 25 Nov 2025 10:21:20 +0000 https://zyndraai.instatus.com/incident/cmiefeber01u0yaon1284sdg9 https://zyndraai.instatus.com/incident/cmiefeber01u0yaon1284sdg9 Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 1 minute Affected Components: Message exchange, Webhooks, Block(Dialog) Execution, New chat, Webhooks, Saving requests Nov 25, 10:19:43 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 25, 10:20:40 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: , , , , ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:19:43</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:20:40</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 25 Nov 2025 10:19:43 +0000 https://zyndraai.instatus.com/incident/cmiefc8io014jf445gao50kvd https://zyndraai.instatus.com/incident/cmiefc8io014jf445gao50kvd Integrations outage Type: Incident Duration: 7 minutes Affected Components: Integrations Nov 25, 10:02:40 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 25, 10:10:09 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:02:40</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:10:09</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 25 Nov 2025 10:02:40 +0000 https://zyndraai.instatus.com/incident/cmieeqb8001t5draro1poqchk https://zyndraai.instatus.com/incident/cmieeqb8001t5draro1poqchk Receive reply outage Type: Incident Duration: 1 minute Affected Components: Receive reply Nov 25, 10:02:38 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 25, 10:03:34 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:02:38</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:03:34</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 25 Nov 2025 10:02:38 +0000 https://zyndraai.instatus.com/incident/cmieeq9iy00h1vj8z8c2s7ju4 https://zyndraai.instatus.com/incident/cmieeq9iy00h1vj8z8c2s7ju4 Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets outage Type: Incident Duration: 7 minutes Affected Components: New chat, Fetch chats, Replies, Receive reply, Test requests, Create tickets, Create bots, Field change, Fetch tickets, Signup, Knowledge Base, Rewrite Answer, Login, KPI data, Deploy requests, Send replies, Integrations, Custom Answer, Adding action blocks, Saving requests, Ticketing, Chat History, Generate Answer, Domain Crawling, AI Training Nov 25, 10:01:26 GMT+0 - Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 25, 10:08:46 GMT+0 - Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:01:26</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:08:46</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 25 Nov 2025 10:01:26 +0000 https://zyndraai.instatus.com/incident/cmieeopho00k2dpqfkmizfyrm https://zyndraai.instatus.com/incident/cmieeopho00k2dpqfkmizfyrm Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 2 minutes Affected Components: Webhooks, Message exchange, Webhooks, Block(Dialog) Execution, New chat, Saving requests Nov 25, 10:00:43 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 25, 10:02:37 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:00:43</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>10:02:37</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 25 Nov 2025 10:00:43 +0000 https://zyndraai.instatus.com/incident/cmieenss905yacmc8ckl017cn https://zyndraai.instatus.com/incident/cmieenss905yacmc8ckl017cn KPI data, Weekly report outage Type: Incident Duration: 1 minute Affected Components: KPI data, Weekly report Oct 27, 09:51:41 GMT+0 - Investigating - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 27, 09:52:31 GMT+0 - Resolved - KPI data, Weekly report is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: ,

<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>09:51:41</var> GMT+0</small><br><strong>Investigating</strong> - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>09:52:31</var> GMT+0</small><br><strong>Resolved</strong> - KPI data, Weekly report is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 27 Oct 2025 09:51:41 +0000 https://zyndraai.instatus.com/incident/cmh8ykgvg000532oxnpurk21m https://zyndraai.instatus.com/incident/cmh8ykgvg000532oxnpurk21m KPI data, Weekly report outage Type: Incident Duration: 1 minute Affected Components: Weekly report, KPI data Oct 22, 15:53:21 GMT+0 - Investigating - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 22, 15:54:11 GMT+0 - Resolved - KPI data, Weekly report is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: ,

<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>15:53:21</var> GMT+0</small><br><strong>Investigating</strong> - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>15:54:11</var> GMT+0</small><br><strong>Resolved</strong> - KPI data, Weekly report is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 22 Oct 2025 15:53:21 +0000 https://zyndraai.instatus.com/incident/cmh26abb40051v1d1lgeig62b https://zyndraai.instatus.com/incident/cmh26abb40051v1d1lgeig62b Scheduled Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Customer Portal, Custom Answer, AI Training, Deploy requests, Rewrite Answer, New chat, Mobile app, Domain Crawling, Login, Adding action blocks, Webhooks, AI Retraining, Replies, Fetch chats, Knowledge Base, Saving requests, Generate Answer, Chat History, Weekly report, PDF Mark down Crawling, Website, SSO Login, Field change, Create bots, AI Responses, Receive reply, Fetch tickets, Create tickets, App, Webhooks, Domain Retraining, Signup, Integrations, Test requests, Block(Dialog) Execution, Automation runs, KPI data, Ticketing, New chat, Message exchange, Send replies Jun 25, 03:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jun 25, 03:30:00 GMT+0 - Completed - Maintenance has completed successfully Jun 25, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>03:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 25 Jun 2025 03:00:00 +0000 https://zyndraai.instatus.com/maintenance/cmcaf1m1i000m4z4xcp349d4z https://zyndraai.instatus.com/maintenance/cmcaf1m1i000m4z4xcp349d4z