Duration: 3 minutes

Affected Components: Saving requests, Webhooks, Webhooks, New chat, Block(Dialog) Execution, Message exchange

Jan 28, 19:42:46 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 28, 19:46:10 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 1 minute

Affected Components: New chat, Fetch chats, Replies, Test requests, Create tickets, Create bots, Fetch tickets, Knowledge Base, Rewrite Answer, Deploy requests, Send replies, KPI data, Receive reply, Custom Answer, Adding action blocks, Signup, Login, Ticketing, Integrations, Chat History, Field change, Saving requests, Generate Answer, Domain Crawling, AI Training

Jan 27, 09:32:46 GMT+0
Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 27, 09:33:41 GMT+0
Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..

Duration: 9 minutes

Affected Components: Webhooks, Webhooks, Saving requests, New chat, Block(Dialog) Execution, Message exchange

Jan 22, 16:44:52 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 22, 16:54:10 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 1 minute

Affected Components: Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange

Jan 22, 16:39:45 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 22, 16:40:38 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 20 minutes

Affected Components: Test requests, Deploy requests, Saving requests

Jan 22, 16:34:31 GMT+0
Investigating - Saving requests, Test requests, Deploy requests cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 22, 16:54:19 GMT+0
Resolved - Saving requests, Test requests, Deploy requests is now operational! This update was created by an automated monitoring service..

Duration: 3 minutes

Affected Components: Webhooks, Block(Dialog) Execution, New chat, Webhooks, Saving requests, Message exchange

Jan 22, 16:31:15 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 22, 16:34:40 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 2 minutes

Affected Components: Test requests, Deploy requests, Saving requests

Jan 22, 16:21:54 GMT+0
Investigating - Saving requests, Test requests, Deploy requests cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 22, 16:23:44 GMT+0
Resolved - Saving requests, Test requests, Deploy requests is now operational! This update was created by an automated monitoring service..

Duration: 2 minutes

Affected Components: Message exchange, Webhooks, Block(Dialog) Execution, New chat, Webhooks, Saving requests

Jan 22, 16:21:04 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 22, 16:22:49 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 18 minutes

Affected Components: Create bots

Jan 16, 13:10:38 GMT+0
Investigating - Create bots cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 16, 13:28:18 GMT+0
Resolved - Create bots is now operational! This update was created by an automated monitoring service..

Duration: 14 minutes

Affected Components: Test requests, Deploy requests, Saving requests

Jan 16, 07:46:13 GMT+0
Investigating - Saving requests, Test requests, Deploy requests cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 16, 08:00:38 GMT+0
Resolved - Saving requests, Test requests, Deploy requests is now operational! This update was created by an automated monitoring service..

Duration: 1 minute

Affected Components: Receive reply

Jan 15, 09:40:30 GMT+0
Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 15, 09:41:28 GMT+0
Resolved - Receive reply is now operational! This update was created by an automated monitoring service..

Duration: 17 minutes

Affected Components: Receive reply

Jan 13, 16:40:57 GMT+0
Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 13, 16:58:04 GMT+0
Resolved - Receive reply is now operational! This update was created by an automated monitoring service..

Duration: 25 minutes

Affected Components: Fetch chats, Chat History

Jan 13, 17:01:34 GMT+0
Resolved - Fetch chats, Chat History is now operational! This update was created by an automated monitoring service..

Jan 13, 16:36:50 GMT+0
Investigating - Fetch chats, Chat History cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 25 minutes

Affected Components: KPI data, Weekly report

Jan 13, 17:00:50 GMT+0
Resolved - KPI data, Weekly report is now operational! This update was created by an automated monitoring service..

Jan 13, 16:35:50 GMT+0
Investigating - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 27 minutes

Affected Components: New chat, Fetch chats, Replies, Test requests, Create tickets, Create bots, Field change, Fetch tickets, Knowledge Base, Rewrite Answer, Deploy requests, Integrations, Send replies, KPI data, Receive reply, Custom Answer, Adding action blocks, Signup, Login, Saving requests, Ticketing, Chat History, Generate Answer, Domain Crawling, AI Training

Jan 13, 17:01:17 GMT+0
Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..

Jan 13, 16:34:38 GMT+0
Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 1 minute

Affected Components: Receive reply

Nov 25, 10:27:19 GMT+0
Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 25, 10:28:16 GMT+0
Resolved - Receive reply is now operational! This update was created by an automated monitoring service..

Duration: 7 minutes

Affected Components: New chat, Fetch chats, Replies, Test requests, Create tickets, Create bots, Field change, Fetch tickets, Knowledge Base, Rewrite Answer, Deploy requests, Integrations, Send replies, KPI data, Signup, Login, Receive reply, Custom Answer, Adding action blocks, Saving requests, Ticketing, Chat History, Generate Answer, Domain Crawling, AI Training

Nov 25, 10:21:35 GMT+0
Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 25, 10:28:56 GMT+0
Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..

Duration: 7 minutes

Affected Components: Integrations

Nov 25, 10:21:20 GMT+0
Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 25, 10:27:54 GMT+0
Resolved - Integrations is now operational! This update was created by an automated monitoring service..

Duration: 1 minute

Affected Components: Message exchange, Webhooks, Block(Dialog) Execution, New chat, Webhooks, Saving requests

Nov 25, 10:19:43 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 25, 10:20:40 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 7 minutes

Affected Components: Integrations

Nov 25, 10:02:40 GMT+0
Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 25, 10:10:09 GMT+0
Resolved - Integrations is now operational! This update was created by an automated monitoring service..

Duration: 1 minute

Affected Components: Receive reply

Nov 25, 10:02:38 GMT+0
Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 25, 10:03:34 GMT+0
Resolved - Receive reply is now operational! This update was created by an automated monitoring service..

Duration: 7 minutes

Affected Components: New chat, Fetch chats, Replies, Receive reply, Test requests, Create tickets, Create bots, Field change, Fetch tickets, Signup, Knowledge Base, Rewrite Answer, Login, KPI data, Deploy requests, Send replies, Integrations, Custom Answer, Adding action blocks, Saving requests, Ticketing, Chat History, Generate Answer, Domain Crawling, AI Training

Nov 25, 10:01:26 GMT+0
Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 25, 10:08:46 GMT+0
Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding action blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, KPI data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..

Duration: 2 minutes

Affected Components: Webhooks, Message exchange, Webhooks, Block(Dialog) Execution, New chat, Saving requests

Nov 25, 10:00:43 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 25, 10:02:37 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 1 minute

Affected Components: KPI data, Weekly report

Oct 27, 09:51:41 GMT+0
Investigating - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 27, 09:52:31 GMT+0
Resolved - KPI data, Weekly report is now operational! This update was created by an automated monitoring service..

Duration: 1 minute

Affected Components: Weekly report, KPI data

Oct 22, 15:53:21 GMT+0
Investigating - KPI data, Weekly report cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 22, 15:54:11 GMT+0
Resolved - KPI data, Weekly report is now operational! This update was created by an automated monitoring service..

Duration: 30 minutes

Affected Components: Customer Portal, Custom Answer, AI Training, Deploy requests, Rewrite Answer, New chat, Mobile app, Domain Crawling, Login, Adding action blocks, Webhooks, AI Retraining, Replies, Fetch chats, Knowledge Base, Saving requests, Generate Answer, Chat History, Weekly report, PDF Mark down Crawling, Website, SSO Login, Field change, Create bots, AI Responses, Receive reply, Fetch tickets, Create tickets, App, Webhooks, Domain Retraining, Signup, Integrations, Test requests, Block(Dialog) Execution, Automation runs, KPI data, Ticketing, New chat, Message exchange, Send replies

Jun 25, 03:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jun 25, 03:30:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 25, 03:00:01 GMT+0
Identified - Maintenance is now in progress.